securityCandidate Protection Guarantee

Privacy Policy

Last Updated: September 19, 2025•Global Standard Aligned•Empower Edge Academic Bureau

1. Introduction & Overview

Empower Edge IELTS ("we", "our", or "the Academy") is committed to protecting your personal information and respecting your privacy. This Privacy Policy details how we collect, use, store, process, and protect your information when you access our website, enroll in our Cambridge & IDP aligned academic cohorts, utilize our AI diagnostic assessment arenas, or interact with our faculty mentors.

By accessing our services or creating an account, you consent to the data practices described in this policy.

2. Information We Collect

We collect information to deliver personalized IELTS coaching, calibrate exam descriptors, and manage academic cohorts:

•**Account Information:** Full name, email address, contact phone number, and account credentials.

•**Academic Profile:** Target IELTS band score (e.g. Band 7.5, 8.0, 8.5+), test type (Academic vs. General Training), intended university destinations, and exam deadlines.

•**Authentication Credentials:** Secure authentication data handled via Supabase Auth and industry-standard OAuth providers (e.g. Google Auth).

•**Gamified Arena & Reflex Metrics:** Quiz responses, vocabulary blitz scores, speed metrics, accuracy percentages, and daily streak timestamps.

•**Diagnostic Submissions:** Writing Task 1 & Task 2 draft essays submitted for rubric evaluations, oral audio simulation recordings, and practice mock test results.

•**Faculty Annotations:** Calibrated grading rubrics, examiner notes, and personalized diagnostic recommendations.

•Device type, browser user agent, IP address, operating system, session durations, and interaction timestamps.

3. How We Use Your Information

We utilize the collected information strictly for pedagogical and platform operations:

1. **Curriculum Personalization:** Tailoring adaptive drills and cohort seminars to your identified weak areas (e.g. Lexical Resource or Coherence & Cohesion).

2. **AI Band Score Calibration:** Processing submitted essays and reflex drills through calibrated Cambridge assessment rubrics to estimate realistic sub-band outcomes.

3. **Cohort Administration:** Scheduling Zoom seminars, distributing annotated folios, and enabling 1-on-1 speaking diagnostics with lead faculty.

4. **Platform Security:** Detecting unauthorized account access, safeguarding intellectual property, and ensuring compliance with our academic standards.

4. Third-Party Services & Integrations

We partner with vetted, enterprise-grade technology providers to power our platform:

•**Supabase:** Cloud database, user authentication, and secure session management.

•**Zoom Video Communications:** Delivery of live cohort seminars and 1-on-1 mock interviews.

•**Analytics & Performance:** Anonymized metrics to optimize latency and platform uptime.

We do not sell, rent, or trade your personal data to any third-party marketers or advertising networks.

5. Data Retention & Security Standards

•All data transmissions are encrypted in transit using TLS 1.3 encryption.

•Stored user credentials and passwords are cryptographic hashes managed securely by Supabase Authentication.

•You may request permanent deletion of your profile, test records, and submitted essays at any time by contacting our data protection officer.

6. Student Rights & Data Access

Under international data protection regulations (including GDPR and CCPA guidelines where applicable), you possess the right to:

•Access all personal and academic records associated with your account.

•Request immediate rectification of any inaccurate information.

•Export your diagnostic evaluations and writing annotations.

•Withdraw consent or close your student account permanently.

7. Policy Updates & Inquiries

We may periodically update this Privacy Policy to reflect pedagogical advancements or legal compliance updates. Changes will be posted here with an updated revision date.

For questions regarding our privacy practices, please contact our admissions office at **empoweredgeielts@gmail.com**.

Questions Regarding Your Data?

Our admissions and data governance team is available to assist you with any records requests.

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